During my recent experiments with ARI stress testing, I’ve noticed that despite making all the right decisions for the most part, it does come short in certain specific situations and relies on the programmer to provide the missing bit of intelligence. Continue reading “ARI Transcoding Trap”

In my recent post I’ve shared my excitement about the new Asterisk API called ARI. Today I am going to show an example of a real life application of this technology when being used as a foundation for an integrated call center software. Continue reading “Scaling Up ARI”

I have been working with VoIP systems for over a decade. My original experience was with wholesale exchange platforms, focused on high volume LCR. I designed and implemented numerous bespoke applications that provided convenient, web-based controls to a variety of underlying SIP servers. Continue reading “Distributed Telephony with ARI”